Q: How to Auto-Email Drafts when a draft is created?

Head over to " Email Automation" section of app. Note: you must have pro or higher plans to use this feature. <img src="https://storage.crisp.chat/users/helpdesk/website/-/b/6/0/9/b609bbf141d4c800/screenshot-2025-06-27-214012_sqwn4r.png" alt="" /> Click Invoice Under the "drafts" section, you'll find code to copy and paste. This will be visible to you once you upgrade to paid plans. This will look something like this : <img src="https://storage.crisp.chat/users/helpdesk/website/-/b/6/0/9/b609bbf141d4c800/screenshot-2025-06-27-215026_1puxal7.png" alt="" /> Click "copy". Head over to Shopify setting and under Notifications section. Click on "Customer Notifications" <img src="https://storage.crisp.chat/users/helpdesk/website/-/b/6/0/9/b609bbf141d4c800/screenshot-2025-06-27-215214_a3ca8o.png" alt="" /> Click on Draft order Invoice in it. <img src="https://storage.crisp.chat/users/helpdesk/website/-/b/6/0/9/b609bbf141d4c800/screenshot-2025-06-27-215224_thmnyx.png" alt="" /> Click on Edit code section on the top. <img src="https://storage.crisp.chat/users/helpdesk/website/-/b/6/0/9/b609bbf141d4c800/screenshot-2025-06-27-215557_hm3bfd.png" alt="" /> paste the code and click "preview" to see how it's displayed on Draft order confirmation email. Click "Save" when done.

Question 1

India GST Shopify - How to add GST on Shopify India

Accepted Answer

If your company is based in India and is registered for GSTIN, all invoices that you create should include your GSTIN (Goods and Services Tax Identification Number).

To set the GSTIN of your company:

In your PDF Invoice - Order Printer account, go to the Preferences → Store Details page.
Type in your GSTIN number in the Registration Number field.
Click Save

Question 2

Australia ABN Shopify - How to add ABN on Shopify Australia

Accepted Answer

If your company is GST registered in Australia, you should include your ABN (Australian Business Number) on every invoice you create.

To set the ABN of your company:

In your PDF Invoice - Order Printer account, go to the Preferences → Store Details.
Type in your ABN number in the Registration Number field.
Click Save

Question 3

VAT GST Shopify - How to add VAT number on Shopify

Accepted Answer

If your business is VAT registered, you should include the VAT registration number on every invoice you issue.

VAT registration numbers are used in all European Union countries but also in South Africa and several countries in Latin America. These are locally known under different names, such as VAT registration number in the UK and South Africa, USt-IdNr. in Germany, n° TVA in France, P.IVA in Italy, NIF in Spain, CVR in Denmark, and RFC or RUC in Latin America.

Add your VAT registration number

To add the VAT registration number of your company:

In your PDF Invoice - Order Printer account, go to the Preferences → Store details page.
Type in your VAT number in the VAT Number or Registered Number field.
Click Save

Question 4

Add your customer's GSTIN (Indian Stores)

Accepted Answer

If your company sells to business customers in India, you will need to include each customer’s GSTIN (Goods and Services Tax Identification Number) on their invoices.

PDF Invoice - Order Printer allows you to capture your customers' GSTINs and automatically include them on your invoices.

In this article, we will cover how to include the GSTIN registration number using:

B2B Customers section(link)
Customer notes

B2B Customers section

Here you will find customers, their last order number and CIN Number.

CIN stands for Customer/Company Identification Number.

Enter your Customer's GSTIN number over here and Save. The respective invoices would have GSTIN number of Customers included. Make sure to enable "Show CIN" on Template settings if it doesn't show up.

Customer Notes Page

In addition to capturing customer GSTIN numbers via your store, you can also manually enter them via the Shopify admin.

This might be a useful option if your sales team regularly creates orders on behalf of your customers or if you need to create an order for a new customer manually.

Add the GSTIN registration number as a customer note

To add the customer's GSTIN number as a customer note:In your Shopify admin, go to the Customers page.Select a

Question 5

How to generate SKU ?

Accepted Answer

1. Once the user is satisfied with the SKU preview (refer previous articles) , they can click on the "Generate" button to initiate the SKU code generation process.

A progress modal will appear indicating the status of the SKU code generation process. If the process is successful, users will be redirected to a success page, and an email will be sent to them from "[email protected]" confirming that the SKU generation is complete.

However, if the process fails, an error page will be displayed. In this scenario, users can go back and review their SKU settings and try generating the SKU codes again.

2. Once you have generated the SKU, you can reset all settings for SKU attributes by clicking the 'Reset' button.

Question 6

How to Auto-Email Drafts when a draft is created?

Accepted Answer

Head over to " Email Automation" section of app. Note: you must have pro or higher plans to use this feature.

Click Invoice Under the "drafts" section, you'll find code to copy and paste. This will be visible to you once you upgrade to paid plans.

This will look something like this :

Click "copy".

Head over to Shopify setting and under Notifications section. Click on "Customer Notifications"

Click on Draft order Invoice in it. Click on Edit code section on the top.

paste the code and click "preview" to see how it's displayed on Draft order confirmation email. Click "Save" when done.

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