Why am I getting a blank PDF after following our Email automation instructions?
You might be using Shopify's email preview in the usual case, in which case, the PDF link in the email doesn't link to any PDF, since the email doesn't correspond to any actual order in your store.
If this is not your case, please contact our support: [[email protected]](/cdn-cgi/l/email-protection#c5b6b0b5b5aab7b185a4b5b5b6a3acaba4a9eba6aaa8)
If this is not your case, please contact our support: [[email protected]](/cdn-cgi/l/email-protection#c5b6b0b5b5aab7b185a4b5b5b6a3acaba4a9eba6aaa8)
Updated on: 21/01/2025
Thank you!